Shipping Policy
Shipping Policy for Mecharm Sunglasses
Effective Date: 9/18/2024
At Mecharm, we strive to deliver your products as quickly and efficiently as possible. Below are the terms and conditions regarding shipping for our sunglasses and accessories.
1. Processing Time
- Orders are typically processed within 1-2 business days after payment is received.
- Custom or personalized orders may require an additional 3-5 business days for processing.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Rates & Delivery Times
- Standard Shipping:
- Delivery Time: Estimated delivery time is 5-7 business days within the United States.
- International Shipping:
- Delivery Time: Estimated delivery time varies by location, typically 7-14 business days.
Please note that delivery times are estimates and may vary based on location, carrier delays, or unforeseen circumstances.
3. Tracking Information
- Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this number to track the status of your shipment via the carrier’s website.
4. Shipping Restrictions
- Currently, we ship to United States only.
5. Customs, Duties & Taxes (International Orders)
- For international orders, customers are responsible for any applicable customs fees, duties, and taxes. These charges are not included in the shipping cost and are determined by your country’s customs policies.
6. Lost or Stolen Packages
- Mecharm is not responsible for packages that are lost or stolen after delivery. If your package shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue.
7. Address Errors
- Please ensure that your shipping information is correct when placing an order. We cannot be responsible for items not received due to an incorrect shipping address.
8. Delayed Shipments
- While we strive for timely deliveries, some shipments may experience delays due to weather conditions, holidays, or carrier issues. We appreciate your patience and understanding in such cases.